Monster Learning (https://monster-learning.com) appreciates your business and trust. We take responsibility for the protection of your school’s personal data seriously and will take care in handling your data. This policy sets out how we will use and protect this data.
2. Data Collected
Data Storage Location
We operate web servers hosted in the UK. Our hosting provider fully adheres to the EU “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant.
We use Google Analytics on our site for anonymous reporting of site usage and no personalised data is stored.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security of your personal information;
- Guarantee overall webiste performance and administrative functions run smoothly.
4. Who Has Access To Your Data
If you are a user with a registered account, your personal information can only be accessed by the administrative and technical members of our team.
5. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. We will never sell your personal data to third parties.
6. How Long We Retain Your Data For
If you are registered as a user on our website, we will only retain your data while we are providing services to you.
7. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
8. Your Data Rights
If you have a registered account on this website you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer.
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.